Privacy Policy


Last Updated: October 2, 2026


We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our mobile application, place an order, participate in our loyalty program, or otherwise interact with our business.


Information We Collect


We may collect information that you provide directly to us, including:


  • Name
  • Email address
  • Telephone number
  • Billing and delivery information
  • Order history and preferences
  • Loyalty program information and rewards activity
  • Information you provide when contacting us or submitting a form
  • Other information you voluntarily provide to us


When you make a purchase, payment information may be collected and processed by our payment and point-of-sale service providers. We generally do not directly store complete payment card numbers.


We may also automatically collect certain information when you use our website or mobile application, such as:


  • Device and browser information
  • IP address
  • App or website usage information
  • Pages or features accessed
  • General location information derived from your device or IP address
  • Cookies and similar technologies


If a feature of our mobile application requests access to specific device information or permissions, such as location services or push notifications, you may choose whether to grant that permission through your device settings.


How We Use Information


We may use personal information to:


  • Process and fulfill order
  • Process payments
  • Provide pickup, delivery, and other restaurant services
  • Create and manage customer or loyalty accounts
  • Track loyalty points and rewards
  • Communicate with you about orders or your account
  • Provide customer service
  • Send promotional communications where permitted
  • Send mobile push notifications when you have enabled them
  • Improve our website, mobile application, products, and services
  • Analyze the use and performance of our services
  • Detect or prevent fraud, misuse, or security incidents
  • Comply with legal and regulatory requirements


Toast and Other Service Providers


We use third-party service providers to help operate our business.


Our website, online ordering services, loyalty services, point-of-sale system, payment processing, and branded mobile application may be powered in whole or in part by Toast, Inc. and its affiliated services.


When you interact with services powered by Toast, information may be collected, processed, or stored by Toast on our behalf or as otherwise described in Toast's applicable privacy policies and terms.


We may also use other service providers for functions such as website hosting, analytics, marketing, communications, delivery, payment processing, and business operations. These providers may receive information as necessary to perform services for us.


Cookies and Similar Technologies


Our website and related services may use cookies, pixels, analytics technologies, or similar tools to operate the website, remember preferences, understand website usage, improve our services, and support marketing activities.


Where available, you can use the privacy or cookie settings provided on our website to manage certain tracking preferences.


You may also be able to control cookies through your web browser settings.


Marketing Communications


If you choose to receive promotional emails, text messages, or push notifications from us, we may use the contact information you provide to send you news, promotions, offers, and other marketing communications.


You may unsubscribe from promotional emails by using the unsubscribe link included in the message. You may opt out of text messages as instructed in the applicable message and can disable push notifications through your mobile device settings.


Transactional communications relating to an order, account, or service may still be sent when necessary.


How We Share Information


We do not sell personal information in exchange for money.


  • We may disclose information to:
  • Service providers that help us operate our business
  • Payment processors and financial service providers
  • Ordering, loyalty, and point-of-sale technology providers
  • Delivery and fulfillment providers when applicable
  • Marketing and analytics providers, subject to applicable privacy choices
  • Government agencies or other parties when required by law
  • Parties involved in a business transaction such as a merger, acquisition, sale, or reorganization


We may also disclose information when reasonably necessary to protect our rights, our customers, our employees, or the security of our services.


Data Retention


We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, fulfill legal and accounting requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.


Different categories of information may be retained for different periods.


Data Security


We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.


Your Privacy Choices and Rights


Depending on where you live, applicable law may provide you with certain rights regarding your personal information. These may include the right to request:


  • Access to personal information we maintain about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Information about how personal information is used or disclosed
  • Opt-out of certain uses of personal information where applicable


You may also withdraw certain marketing permissions or change application permissions through your device or browser settings.


To submit a privacy request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.


Children's Privacy


Our website and mobile application are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate authorization.


If we learn that personal information from a child under 13 has been collected in a manner inconsistent with applicable law, we will take reasonable steps to delete it.


Third-Party Links and Services


Our website or mobile application may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of third-party websites or services, and their use is subject to their own privacy policies.


Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.


When we make changes, we will update the "Last Updated" date at the top of this policy. Material changes may also be communicated through our website, mobile application, or other appropriate means.